Overview

Our PTZ controls enable you to easily control the movement of your cameras so that you can position them at the best angle. Before you begin please note:

  • This functionality is only available for supported devices.

  • You have to be assigned the PTZ Operator role to use this functionality.

  • PTZ settings must be configured in the camera's web UI prior to adding the device in Arcules. Any subsequent changes to the PTZ settings (i.e. updating the default view for for "home") won't be reflected in Arcules until the device is deleted and re-added.

  • Movements

    • Pan: moves the camera left and right

    • Tilt: moves the camera up and down

    • Zoom: increase or decrease magnification of the image

Screenshot showing PTZ controls in the bottom right of the video player

A button for PTZ functionality is displayed next to the fullscreen icon when hovering over any video player. When you click on the icon, controls for PTZ are being shown. To hide the controls, just click on the same icon again.

How To Control PTZ

You can use the arrows in the control overlay to pan your PTZ-enabled camera in any direction. You can also use the smaller arrows in the corners to tilt diagonally. The '+' and '-' icons let you zoom in and out of the view.

The Home button in the center of the control overlay brings the camera back to a defined default view. This default view has to be set-up prior on the camera's web UI. Take a look at your camera's instructions to find how to set this up.

How To Update PTZ Settings

You can make changes to the PTZ settings in the camera's web UI (i.e. updating the default view for for "home"). If modifications are made in the camera's web UI, be sure to click SETTINGS > Refresh Camera Configuration to retrieve the latest PTZ settings from the device.

Supported Devices

We support most devices that have PTZ functionality if they are added via ONVIF. In addition to this, we have tested and enabled PTZ controls for the following camera models:

  • AXIS M5065 PTZ Network Camera

  • AXIS Q6075 PTZ Network Camera

  • AXIS Q6128-E PTZ Dome Network Camera

  • AXIS Q6215-LE PTZ Network Camera

  • Bosch AUTODOME IP starlight 7000i

  • Bosch FLEXIDOME IP panoramic 6000 MP outdoor

  • Hanwha XNP-6040H

NOTE: If your exact camera model is not listed, please contact us and we can verify if it is supported. In some cases, sub-models or slight variations in models are not listed but still supported. The best way to verify is to contact us through the chat icon at the bottom right-hand corner of your screen.

Have questions? We're here to help! 👋 Reach out to the Arcules team through the chat icon at the bottom right-hand corner of your screen.

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