There are two types of Roles available in Arcules:
Standalone Roles, which can be be used on their own, and
Add-on Roles, which only work when used in conjunction with Standalone Roles.
Standalone Roles
IT Manager
The default landing page is the "Dashboard" page.
An IT Manager has access to all the features within the organization
Access all sites/locations
Access dashboard
Configure cameras
Configure IoT Devices
Customize Organization
Configure Floor Plans
Configure legal compliance rules
Configure real-time notification rules
Handle camera views
Manage alarms
Manage audit logs
Manage business analytics
Manage evidence
Manage subscriptions
Manage system analytics
Invite users - manage users
Refer to: https://arc-cs-01.arcules.com/en/articles/2035624-managing-users-groups-permissions-from-the-peoples-pageEmergency offline viewing
Refer to: https://arc-cs-01.arcules.com/en/articles/2166167-offline-gateway-access
Manage SAML 2.0 Single Sign-on (SSO)
Refer to: https://arc-cs-01.arcules.com/en/articles/2961800-saml-2-0-single-sign-on-sso
Note: The add-on role "View Manager" needs to be added to access all available views (both private and shared). You can find more details under the "View Manager" section.
Widgets available:
Site Health:
Health Status
Notifications
Cloud Analytics
People Count
Heat Map
Parked Vehicle Count
Device and Edge Analytics
Occupancy status
Thermal Status
I/0 model
Accounts Payable
The default landing page is the "Settings" page
This role's permissions include: Manage Subscription.
Subscriptions Page:
Access to view the organization's subscription
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to Support Center
Basic User
The default landing page is the "Dashboard" page.
This role's permissions include:
Views Page:
Access to the views shared for the user - but no access to edit/delete a shared view
Access to videos - live feed, playback
Widgets available:
Site Health:
Health Status
Notifications
Cloud Analytics
People Count
Heat Map
Parked Vehicle Count
Device and Edge Analytics
Occupancy status
Thermal Status
I/0 model
Business Analyst
The default landing page is the "Dashboard" page.
This role's permissions include: Get device information, view business analytics.
Insights Page:
This role is specific to a user, and the insights dashboard/s is not shared with any other user in the organization.
Will have access to the Add a new dashboard, Edit an existing, and Delete a dashboard
Has the ability to add Multiple Dashboards
Access to the ‘Add Widget’ page which will display all devices (Videos) in the organization where Business Analytics have been enabled for
Ability to add the widgets to the dashboard
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to the Arcules Support Center
Widgets available:
Site Health:
Health Status
Notifications
Cloud Analytics
People Count
Heat Map
Parked Vehicle Count
Device and Edge Analytics
Occupancy status
Thermal Status
I/0 model
Case Manager
The default landing page is the "Dashboard" page.
This role's permissions include: Handle Camera Views, Edit All Cases, View Live Video, Manage Evidence, Users and User Groups View, Get Device Information
Views Page:
Will have access to the Views shared for the user - but will not have access to Edit/Delete a Shared View
Ability to Create a New View - and Add/Edit/Delete the view created by this user
When creating a new view, the user will have access to all devices (videos) in the organization
Access to Videos - Live feed, Playback, Export Video to a case
Cases Page:
Ability to Create a new Case, and Edit/Delete and existing case
Access to evidence, add/edit permissions and download evidence
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to Support Center
Enhanced User
The default landing page is the "Dashboard" page.
This role's permissions include: Configure Floor Plans, Access Views, Manage Evidence, Users and User Groups View, Manage Video Views, Configure Cameras
Views Page:
Will have access to the Views shared for the user - but will not have access to Edit/Delete a Shared View
Ability to Create a New View - and Add/Edit/Delete the view created by this user
Access to Videos - Live feed, Playback, Export Video to a case
Cases Page:
Ability to Create a New Case, and Edit/Delete and existing case
Access to evidence, add/edit permissions and download evidence
Sites Page:
Access to view Sites and Locations that are shared with the user
Will have access to Filter by Site/Location
Can add a New Location - select a data center
Can edit/delete an existing location
Will have access to view the list of devices (Cameras/Gateways) that are within accessible locations, including the Health Status
Can Add/Edit/Delete devices (Gateway/Cameras)
Can Configure devices - Edit Camera Settings
Will have access to View Live feed and playback
Will have access to the interactive map and click on the marker to navigate to the Devices list for that location
Installer
The default landing page is the "Dashboard" page.
This role's permissions include: Configure Cameras, Configure IoT Devices, Configure Legal Compliance Rules, Handle Camera Views, Configure Floor Plans
Views Page:
Will have access to the Views shared for the user - but will not have access to Edit/Delete a Shared View
Ability to Create a New View - and Add/Edit/Delete the view created by this user
When creating a new view, the user will have access to all devices (videos) in the organization
Access to Videos - Live feed, Playback, Export Video to a case
Sites Page:
Access view Sites and Locations for the Organization
Will have access to Filter by Site/Location
Can add a New Location - select a data center
Can edit/delete an existing location
Will have access to view the list of all devices (Cameras/Gateways) for the Organization, including the Health Status
Can add/edit/delete devices (Gateway/Cameras)
Can configure devices - Edit Camera Settings
Will have access to View Live feed and playback
Will have access to the interactive map and click on the marker to navigate to the Devices list for that location
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to Support Center
Security Operator
The default landing page is the "Dashboard" page.
This role's permissions include: Handle Camera Views, View Live Video, View Users, Get Device Information, View Location Cameras, Manage Evidence, View System Analytics, Manage Alarm, View Floor Plans
Views Page:
Will have access to the Views shared for the user - but will not have access to Edit/Delete a Shared View
Ability to Create a New View - and Add/Edit/Delete the view created by this user
When creating a new view, the user will have access to all devices (videos) in the organization
Access to Videos - Live feed, Playback, Export Video to a case
Cases Page:
Ability to create a new Case, and Edit/Delete and existing case
Access to evidence, add/edit permissions and download evidence
Alarms Page:
Access to Alarms triggered by rule-based analytic/notifications
Ability to Assign alarm to self, mark as complete, mark as false, add comments
Access to Open, Unassigned, In Progress, and Closed Alarms
Access to New, Old, High and Low priority Alarms
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to Support Center
System Integrator
The default landing page is the "Dashboard" page.
This role's permissions include: Customize Organization, Configure Legal Compliance Rules, Configure Real Time Notification Rules, Configure Cameras, Configure IoT Devices, Install Location, Configure Floor Plans
Sites Page:
Access view Sites and Locations for the Organization
Will have access to Filter by Site/Location
Can add a New Location - select a data center
Can edit/delete an existing location
Will have access to view the list of all devices (Cameras/Gateways) for the Organization, including the Health Status
Can add/edit/delete devices (Gateway/Cameras)
Can configure devices - Edit Camera Settings
Will have access to View Live feed and playback
Will have access to the interactive map and click on the marker to navigate to the Devices list for that location
Rules Page:
Can add new Rules based on Analytics and Device Health Status
Can configure/delete existing rules
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to Support Center
Viewer
The default landing page is the "Views" page.
This role's permissions include: Access Views.
Views Page:
Will have access to the Views shared for the user - but will not have access to edit/delete a Shared View
Access to Videos - Live feed, and Playback only
Notifications Page:
View all Notifications user is part of or assigned to
Profile Page:
Ability to edit profile settings, change password, and notifications settings
Access to Support Center
Add-on Roles
The default landing page for add-on roles is determined by the primary role of the user.
View Manager
This role's permissions include: Access to Views.
Access to all Views on the Views Page, regardless of whether a view is private or shared
Note: This role cannot be used on its own.
API User
This role's sole purpose is to authenticate the XProtect Client with Arcules.
Note: This role cannot be used on its own.
Continuous Live Viewing
This role disables the auto-logout function, so that users with this role can stay logged in without getting timed-out.
Note: This role cannot be used on its own.
Configure Analytics
This role enables users to configure Analytics (i.e. People in Region) for available devices.
Note: This role cannot be used on its own.
Configure Rules
This role enables users to add and set-up Rules.
Note: This role cannot be used on its own.